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Thank you for inspiring me to document musings and learnings from the field of leadership, team performance and conscious change. I trust you'll find the exercises, resources and insights useful whether you are a leader, team player, coach/consultant or change agent.

Thursday, September 7, 2017

Psychological Safety = High Performing Teams

Psychological safety is the foundation of high-performing teams because it invites vulnerability-based trust that is necessary to take risks, have healthy conflict, innovate, make good decisions and deliver collective results. With it teams thrive!

A recent Harvard Business Review article shares some research on how to engender psychological safety from a study on high-performing teams at Google:

1. Make friends with conflict as a collaborator, not an adversary. Ask yourself, what is trying to happen here vs. what is wrong.

2. Speak human to human. Meet each other as equals in your humanity regardless of title, class, gender, culture. Instead of thinking you are higher (better) or lower (worse) ask how is this person just like me?

3. Anticipate different perspectives. Focus on content not identity.

4. Replace judgment with curiosity. Go for understanding vs. being right.

5. Invite and give feedback. Illuminate blindspots productively. Capture lessons learned. Correct vs. punish.

6. Create team agreements on how you will handle conflict and mistakes.

Click here for the entire article "High Performing Teams Need Psychological Safety" by Laura Delizonna

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