Tune In

Some people argue with the idea that 80% of communication is non-verbal. I wonder if it's because we define body language as what we can observe like rolling eyes, crossed arms, a smile or the disconnect between what someone says and does. What if it includes what we think too?

Our thought bubbles broadcast information. Like a key that beams an invisible code to unlock a car door, how we think is a signal that influences relationships and outcomes.

For example, if I think you are stupid and give you a compliment you will most likely receive a message of incompetence and wonder why you don't feel empowered in my presence. If I believe I am better than you my arrogance will probably diminish your willingness to collaborate and innovate. If however, I assume positive intent and respect you'll more likely tell me what's really going on (vs. what you think I want to hear). If I know you are creative and resourceful, you'll express your best and resolve problems more quickly.

Energy follows thought, so it behooves us to be more aware of what our minds are transmitting and the degree to which our thoughts are aligned with desired results.

Start by tuning into your own beliefs, assumptions, expectations, interpretations and stories and notice how they influence the results you are getting. Then consider the degree to which your thinking is aligned with what you really want.

4 Revealing R's

One way to reflect on your leadership impact is to periodically consider the 4 R's- Results, Relationships, Reputation and Resilience.

• Results: What are you striving for? Are you achieving the outcomes you desire? Does what you contribute add value? Does what you are working on enliven or deplete?
• Relationships: Who matters to you? What is the quality of your interaction with others? What relationships are evolving, dying or stagnant? Where are you dependent, independent or interdependent? 
• Reputation: How are you perceived? What is your status in your organization? Is it accurate? Is it current? What PR is needed?
• Resilience:  How flexible are you? Do you anticipate, avoid, fight or ignore change?

Your answers to the 4 R's will create a 5th. Revelation...the cornerstone of change!

Source: A client shared this model but the original source is unknown.